What is Excellence ?
In order to be excellent, organisations can’t focus their efforts in just one area. They have to optimise the use and effectiveness of all of their resources within the overall organisation.
25 years of Excellence
Over the past 25 years, the EFQM has also guided many organisations, from both the public and private sectors, to improve productivity and efficiency and to develop their human capital
Every Business needs a Model
The EFQM Excellence Model provides a holistic tool for assessing how effective you are in developing and delivering a stakeholder focused strategy. The 4 result areas focus on what’s important
A few things we’re great at
Over the past 25 years, the EFQM has also guided many organisations, from both the public and private sectors, to improve productivity and efficiency and to develop their human capital. I am grateful to EFQM for its excellent work, supporting the European strategy for growth and jobs.
José Manuel Barroso, President, European Commission (2004-2014)
Adding Value for Customers
After 25 years of working with organisations of different sizes, sectors or maturity, using various approaches to improve their performance, it seems clear that key elements need to be managed for an organisation to excel.
Developing Organisational Capability
The Fundamental Concepts of Excellence outline the foundation for achieving sustainable excellence in any organisation. They can be used as the basis to describe the attributes of an excellent organisational culture.
Leading with Vision, Inspiration & Integrity
To achieve sustained success, an organisation needs strong leadership and clear strategic direction. They need to develop and improve their people, partnerships and processes to deliver value-adding products and services to their customers.
Sustaining Outstanding Results
Excellent organisations have a positive impact on the world around them by enhancing their performance whilst simultaneously advancing the economic, environmental and social conditions within the communities they touch.